Bookings Terms & Conditions

Hire fees and Minimum Spend 

• Payment of the deposit or hire fee confirms the venue hire booking 

• Payment of the hire fee balance and any outstanding prepayments have to be made no later than 2 weeks before the event date

• For any bookings made within 2 weeks of the event date the hire fees and prepayments need to be paid in full at the time of booking. 

• All food and drink pre orders and orders on the day contribute towards the agreed minimum spend.

• Please note: A service charge applies in addition to the minimum spend agreement.

• Any outstanding minimum spend that has not been reached by the end of the event will be payable within 7 days of the event taking place. 

  Decorations and external contractors

• We welcome external decorations to be brought into the venue to dress the space to your liking upon prior approval and agreement with the bookings coordinator.

• Exceptions for this are confetti and confetti balloons which we do not allow. 

• Any items (including any transport and set up materials) need to be removed from the venue after your booking has ended or in some pre-arranged cases no later than 12pm the following day. 

  Terms of cancellation for private hire

  Cancellation of a private hire booking is to be made directly with the venue via phone or email contact. The cancellation becomes effective upon confirmation via email from the Bookings Coordinator.

  Refunds 

  A refund of the hire fee and any additional pre payments are subject to the following terms. It is at the discretion of the venue to vary these terms - for example if the event can be rescheduled for an alternative date. 

  • cancellation more than 2 months in advance - 100% refund

  • cancellation more than 1 month in advance - 50% refund 

  • cancellation more than 2 weeks in advance - 25% refund 

  • cancellation less than 2 weeks in advance - no refund